Program Details

  1. 1
    • A message from JC

    • What we teach in the full course

    • Let's start with the obvious: Are you managing the relationships your business was designed to support?

    • Not all relationships need the same things: Do you see different relationship needs throughout your business?

    • All relationships cost something: Is the value of the relationship clear to both parties?

    • People are unique: Are you accounting for that uniqueness when building relationships?

    • Engagement co-creates value: What does it cost people to engage?

    • Knowledge and Accountability: What does it cost people to be loyal to the relationship?

    • The fastest path to trust in Transparency: How much is the right amount?

    • Great experiences are intentionally designed: How do negative experiences influence relationships?

    • Thank you for joining us!